Local support

• Multi-channel contact center,
• 1st and 2nd line support
• Specialized teams (ERP, infrastructure...)

Project/Change Management

• Requirement analysis
• Target definition
• Guidance and support for the implementation
• Project management
• Training

Maintenance

• Analysis, design, development and maintenance of applications
• Application integration
• Innovation, evolution
• Quality monitoring

Procurement services

• Analysis of needs, conception, procurement, assembly, delivery & installation
• Repair and maintenance
• R&D
• Quality monitoring

Flexible contracts

• Omnium maintenance contracts (Application & Infrastructure)
• Collaboration in 'Project' or 'Time & means' mode